How to make an appointment
You can make an appointment in the following ways:
If coming into the practice, please:
- Wear a mask or face covering if you have one.
- If you have any symptoms please do not come into the surgery. Call us to rearrange your appointment.
- Feel free to use our waiting room. If you prefer to wait outside or in the car, please let the receptionist know.
We are currently offering telephone appointments that are available to book online via Online Services. These are called ‘RECEPTION TELE APPTS’ and can also be booked via the NHS App.
These are GP telephone appointments, and are available in the morning 8:30 – 13:00 (AM) or afternoon 14:00 – 18:30 (PM). The appointment time booked is not when you will be called. Please give the phone number you would like to be called on when booking your appointment, and make sure that the phone is accessible during the morning or afternoon depending on the time you have booked (AM or PM).
Please only book one of these appointments for things that can be dealt with over the phone such as medication reviews, to discuss test results and avoid booking things that will result in needing to be seen face to face with a GP.
Routine face to face appointments are also available to book online, these are called ‘ROUTINE GP’ and again can either be booked via Online Services or via the NHS App.
These are routine face to face GP appointments for things that cannot be dealt with over the phone. Please do not attend your appointment / the surgery if you have Covid-19 symptoms and continue to wear a mask to the surgery unless you are exempt. Patients, visitors, and staff must continue to wear face coverings in healthcare settings.
If you would prefer to have another family member order for you, you can request a Proxy Access online account for them. Please make this clear in your request to the practice, and the IT Manager will arrange this.
You can also use the Prescription Ordering Line on 0300 4211215.
- Please do not come down to the surgery with a written request.
- Please do not put your paper request in the post box .
- We do not accept prescription requests over the phone.
Minor Operations and Procedures
You will need to speak to a GP before you can be booked for procedures such as contraceptive implants and cryotherapy.
We are only accepting samples at GP’s request, and are not accepting unsolicited samples. Patients must call to speak to a GP first.
Face to face and telephone GP appointments are bookable online or by telephoning the surgery up to 6 weeks in advance.
Please note that telephone calls are morning or afternoon, and not at specific times. Please ensure we have a contact number that we can call reliably.
We have some future bookable appointments available. Please speak to reception.
Nurse and Healthcare Assistant (HCA) Appointments
Immunisations are taking place, and it is important that patients receive these when they are invited.
Cervical smear examinations are taking place for patients who have been invited. You must have received an invitation by letter from the cervical screening program.
Annual reviews for long term conditions (e.g. diabetes, COPD) have resumed. These will be telephone appointments where possible, with blood tests in advance where necessary.
Blood tests will be conducted at the request of a clinician or hospital. Please specify who requested the test and if have form or not. If you wish to discuss having a blood test, you will need to book a telephone appointment with a GP first to assess if it is needed.
B12 injections will only be given if a GP has authorised this. Patients who have been prescribed B12 will have been sent a letter advising oral supplements, in line with NHS guidance.
Pill checks will be done by a nurse if there are no problems. If you are having an issue or wish to discuss an alternative contraceptive, you will need a telephone appointment with a GP.
Please email the Secretaries at firstname.lastname@example.org to request form completions and other non-NHS work.